We strive for 100% customer satisfaction with our service and our products!
We are proud to offer a LIFETIME warranty on our Brotherhood® Bands.
If your ring ever scratches, chips or breaks we will replace your ring FREE of charge, you will only be responsible for the shipping costs of $ 4.00.
You have 15 days from the date of receipt to return or exchange merchandise. If Items are damaged from shipping on arrival to you claims must be made within 5 days of receipt.
Wrong Size: No problem, please just fill in the space provided on your packing slip. Please make sure you include the item you are returning and the replacement item you would like in return. Include a check/money order for 4.00 to cover the freight cost back to you. If you are exchanging for a completely different model number, we will provide a full refund on your return and contact you to place your order for the different item.
Refund: No problem, please send back merchandise in its original packaging using a padded envelope or box to ensure a safe return. Once the product is received we will refund the full purchase price paid for the merchandise less shipping charges. Please include your First Name, Last Name and order number so that we can reimburse you quickly. (Ideally your receipt) PLEASE NOTE WE WILL NOT REFUND FOR PRODUCT THAT IS DAMAGED OR LOST DUE TO POOR PACKAGING. We highly recommend using a tracking number when shipping your exchange/return.
Ship All Exchanges/Returns to:
ABrotherhood.Com, Exchanges/Returns, 6900 Kenbridge Drive, Clemmons, NC 27012
Brotherhood Band Exchange
Size Received____________ Exchanging For Size____________________ 5mm Width___________ or 7mm Width___________